In today’s modern world, the convenience of food delivery apps cannot be overstated. They have made life simpler for a lot of people. Staying at home while your food order is delivered to you can be delightful. However, if you’re on the road and a DoorDash driver hits your car, you may be wondering who exactly to pursue damages from. A New Orleans DoorDash accident lawyer can help you make that determination.

The legal team at Gainsburgh, Benjamin, David, Meunier & Warshauer, L.L.C., knows how complicated a DoorDash accident case can become. There are many moving parts to consider that you may not have to think about in a traditional car accident, particularly when it comes to liability. A New Orleans DoorDash accident attorney can help you navigate Louisiana’s DoorDash accident laws and pursue legal action against the right people.
If you are severely injured in a DoorDash accident in New Orleans, you will most likely end up at University Medical Center New Orleans (UMC) on Canal Street. This is the primary trauma center for the city. They handle most life-threatening injuries that happen in the area.
If your injuries are not as severe, you may be taken to Ochsner Medical Center on Jefferson Highway. DoorDash has aggregate insurance coverage of up to $1 million, so your injuries may be covered.
The most complicated element of a DoorDash accident is determining liability. The company may only be held responsible for accidents caused by their drivers if they were on an active delivery at the time.
These are factors that have to be discovered through an investigation. There were over 146,000 car accidents in Louisiana in 2024 alone, as well as 753 fatalities in those crashes. Some of those accidents may have involved DoorDash drivers. Here’s what to do if you’re involved in one:
You should speak to an attorney as soon as possible. There are time limits to filing claims like these, and filing late could reduce access to compensation.
In certain cases, you can take legal action against DoorDash for a car accident caused by one of their active drivers. DoorDash has a strong insurance policy in place to protect the company and cover driver accidents. If the company contributed indirectly to the crash through negligent hiring practices, you may have a much stronger case against the company. A lawyer can help you determine who is at fault and whom you should pursue damages from.
If you get in an accident with a DoorDash driver, you should react the same way you would in a normal car accident. Prioritize your safety and the safety of your passengers, contact the police and EMTs, document the accident scene, and exchange insurance info with the driver. The only thing you need to do differently is verify the status of the delivery driver’s app, as that determines whether DoorDash’s liability insurance applies.
Yes, DoorDash compensates for accidents, but only if the driver is on an active delivery at the time of the accident. DoorDash’s auto insurance covers up to $1 million for third-party injury and property damage, but doesn’t cover damage to the driver’s own car. Coverage generally applies from the moment a driver accepts the delivery until it is completed, canceled, or assigned to someone else.
There is no telling how much a DoorDash settlement payout might be. Every car accident case involving a DoorDash driver is different. In some cases, the delivery driver was held liable, while in others, they weren’t. Sometimes DoorDash’s insurance coverage applies, and sometimes it doesn’t. Your settlement amount is determined by the severity of your injuries, the evidence that proves DoorDash’s liability, and your lawyer’s negotiation skills.
If you end up in an accident with a DoorDash driver, you need to hire a DoorDash accident lawyer to help you figure out your next steps. At Gainsburgh, Benjamin, David, Meunier & Warshauer, L.L.C., we have decades of experience helping our clients through challenging ordeals. Contact us to speak to someone on our team who can help.